Tinta.

Support

Help for Tinta - Coloring Book and Paint

Need help? Email feedback@globalpixelstudio.com. We usually reply within 1-2 business days. Please include your iPhone model, iOS version, Tinta version, and screenshots if possible.

Frequently asked questions

What is Tinta?

Tinta is a color-by-number coloring app. You can play ready-made pages, complete daily picks, unlock more pages over time, and create your own coloring pages from photos or prompts where available.

How do I color a page?

Open a page, choose a color from the palette, then tap or drag over matching numbered areas. Your progress is saved automatically on your device, so you can come back later.

Why is a page locked?

Some pages are part of the Pro library or daily unlock system. Depending on the app version and your region, you may be able to unlock a page by waiting for the next daily free unlock, watching a rewarded video ad, or subscribing to Tinta Pro.

My rewarded ad finished but the reward did not appear.

Rewards depend on the ad provider confirming that the video completed. If your connection drops, the app is closed, or the ad cannot be verified, the reward may not be granted. Try again on a stable connection. If it still fails, email us with the approximate time, country or region, and a screenshot of the page you were trying to unlock.

How does photo-to-coloring-page work?

Tap Create, choose Photo to Coloring Page, select a photo through the iOS photo picker, and Tinta will turn it into a playable coloring page. Clear photos with strong lighting and simple backgrounds usually work best.

My imported photo looks rotated or upside down.

Some edited or transferred photos can contain unusual orientation metadata. Try opening the image in the Photos app, choosing Edit, making a tiny crop or rotation, saving it, and importing the saved version again. If it still imports incorrectly, email us the device model, iOS version, and a sample screenshot so we can fix the case.

The coloring grid feels too small.

Choose simpler pages first if your eyes feel tired, and keep Tinta updated because drawing and accessibility improvements ship through app updates. If a specific page is hard to read, send us the page name and a screenshot.

How do I manage or cancel Tinta Pro?

Subscriptions are billed by Apple. Open the Settings app, tap your name, tap Subscriptions, then choose Tinta. You can also manage subscriptions at apps.apple.com/account/subscriptions. Deleting the app does not cancel a subscription.

How do I restore a purchase?

Open Tinta while signed in with the Apple Account that purchased Tinta Pro, then use Restore Purchase in the app if available. If your purchase is still missing, send us the screenshot of your active Apple subscription page. Do not send full payment card details.

Is my photo private?

Tinta uses selected photos only to create the coloring page you asked for. Details are explained in the Privacy Policy.

Contact

Email: feedback@globalpixelstudio.com

Helpful details to include: iPhone model, iOS version, app version, what you tapped, what you expected, what happened instead, and screenshots or a screen recording if available.