Need a hand with BrainFit? Most questions are answered below. If you can't find what you need, email us — we read every message.
Email support
We usually reply within five business days. When reporting a problem, it helps to include your device model, iOS version, and the app version (Settings → About inside the app).
During onboarding you can take a brief tapping test and enter your age. BrainFit uses your speed and accuracy, anchored to the age you entered, to show a light-hearted "brain age" estimate. You can retake it any time — it is meant for fun and motivation, not as a measurement of your health.
The brain-age number and game scores are for-fun estimates only. They are not validated, not a clinical measure, and can vary between attempts depending on your focus, the device, and the moment. Never treat a result as a diagnosis. See our Terms of Use for the full disclaimer.
Some games are free with daily limits, and the onboarding brain test is free. BrainFit Pro is an optional auto-renewing subscription that unlocks unlimited training. The yearly plan may include a 3-day free trial.
Subscriptions are billed through your Apple ID. Manage or cancel any time in Settings → [your name] → Subscriptions on your iPhone, or at apps.apple.com/account/subscriptions. If you started a free trial, cancel at least 24 hours before it ends to avoid being charged. Deleting the app does not cancel a subscription.
If you reinstalled the app or switched devices, open the upgrade screen and tap Restore Purchases while signed in with the same Apple ID you used to subscribe.
All purchases are processed by Apple, so refunds are handled by Apple at reportaproblem.apple.com. We aren't able to issue App Store refunds directly.
BrainFit is available in English, 简体中文, 日本語, Español, Français, and Deutsch. You can switch language and adjust the text size any time in the app's settings — handy if you prefer larger, easier-to-read text.
BrainFit has no account or login, and we don't ask for your name, email, or phone number. Your settings, brain-age result, and training streak are stored locally on your device. We collect only anonymized usage and crash analytics to improve the app — no ads, no IDFA tracking, no data sales. To remove all on-device data, simply delete the app. Full details are in our Privacy Policy.
Have an idea or a game you'd love to see? You can send feature requests through the in-app feedback board, or just email us at feedback@globalpixelstudio.com. We genuinely read suggestions and use them to decide what to build next.